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Return of goods and refund


In accordance with the Rules of the Cabinet of Ministers of Latvia No. 255, the Buyer has the right to refuse the purchased Goods and return them within 14 calendar days from the date of purchase, however, the Buyer cannot exercise the right of refusal if the purchased goods are made to order.

SIA "KLIKSHOP" reserves the right to refuse the Client the opportunity to exercise the right of refusal or withhold compensation in the case of an individual order if the Product has been used or damaged, if it is not in its original packaging or the packaging is significantly damaged. If a faulty Product has been purchased, the Client must immediately notify SIA KLIKSHOP by phone + 371 23177888, or by e-mail: info@klikshop, or by personally contacting Nīcgales iela 18A, Riga.

To avoid misunderstandings, before placing an order, we ask the Customer to make sure that the Goods meet the requirements, have the desired colors, shapes, sizes and materials. If in doubt, please contact us by phone. +371 23177888, or by sending them to e-mail: info@klikshop.lv.

You can read the Consumer Protection Act here.

You can familiarize yourself with the regulation on distance contracts developed by the Cabinet of Ministers here.