1. GENERAL CONDITIONS
These terms and conditions constitute a legal agreement between the user/buyer of the Portal and the Seller. By accessing, browsing or using Klikshop.lv, the user/customer of the portal confirms that he has read, understood and agreed to these terms and conditions, and undertakes to comply with them and other laws and regulations in force in the Republic of Latvia governing the legal relationship between the Seller and the User/client portal. The use of Klikshop.lv is deemed to be the full agreement of each user with these terms and conditions, incl. any changes made to them. The Seller may change these Terms and any other information contained on this portal at any time without prior notice. Changes come into force from the moment they are published on Klikshop.lv. The Seller also has the right to make improvements or changes to the offer of products, services or programs available on Klikshop.lv without prior notice and at any time. Changes to the terms and conditions that occur after the Customer's order is placed do not apply to the placed order. The service is provided to the Customer based on the wording of the conditions that were in effect at the time the Customer’s order was placed.
By placing an order online, the Client automatically agrees to receive news and current letters with offers from profdoors.lv, from which he has the right to unsubscribe at any time.
2. PLACEMENT OF ORDERS AND DEADLINES
All prices on Klikshop.lv are indicated in euros and include all taxes. The price of the Product and the delivery cost indicated on the website, which is calculated before payment, must be paid upon purchase. When paying by bank transfer, the moment of payment is the date of receipt of money in the bank account of SIA "Klikshop".
The order processing time is 2-3 business days; during the Christmas period and the busy season, the execution time can reach 3 weeks. Each purchase is individually processed during this period and then transferred for dispatch or collection on site, st. Nīcgales iela 18A, klikshop.lv store in Riga. SIA "KLIKSHOP" processes the parcel and delivers it to its destination within 5-10 working days after receipt at the warehouse, but the duration may vary depending on the destination.
3. PAYMENT
When making purchases in the Klikshop.lv store on Nīcgales iela 18A, Rīga, payment for purchases can be made in cash or by bank transfer.
Unpaid order confirmations are not considered income of SIA "KLIKSHOP".
4. DELIVERY
Shipping costs depend on the final destination. Delivery throughout Latvia is carried out by SIA "KLIKSHOP" or by courier. Delivery outside Latvia by courier. SIA "KLIKSHOP" will deliver the Goods to any place in Latvia within 5-10 working days after receiving the Goods at the warehouse. Outside Latvia, the Goods are delivered within 5-21 working days after the Goods are received at the warehouse. The Seller is not responsible for delays in delivery of the Goods as a result of untimely delivery of the goods by the courier. If the Customer has not received his order in the Republic of Latvia within 15 days from the date of dispatch, he must notify the Seller by sending information to the email: info@klikshop.lv, indicating his order number. and the date the parcel was sent. The order number is sent to the Customer's email. For large orders, contact us by writing personally to the email: info@klikshop.lv.
5. RETURN OF GOODS
In accordance with the Rules of the Cabinet of Ministers of Latvia No. 255, the Buyer has the right to refuse the purchased Goods and return them within 14 calendar days from the date of purchase, however, the Buyer cannot exercise the right of refusal if the purchased goods are made to order.
SIA "Klikshop" reserves the right to deny the Customer the opportunity to exercise the right of withdrawal or withhold compensation in the case of a custom order if the Product has been used or damaged, if it is not in the original packaging or the packaging is significantly damaged. If a faulty Product has been purchased, the Client must immediately notify SIA Profdoors by phone +371 23 177 888
, or by email: info@klikshop.lv, or by personally contacting Nīcgales iela 18A, Rīga.
To avoid misunderstandings, before placing an order, we ask the Customer to make sure that the Product meets the requirements and has the desired colors, shapes, sizes and materials. If in doubt, please contact us by phone. +371 23 177 888, or by sending them by email: info@klikshop.lv.
You can read the Consumer Protection Law here.
You can read the regulations on distance contracts developed by the Cabinet of Ministers here.
6. PRIVACY
By registering as a user, a person agrees to the processing (use) of data by the Seller in accordance with the current legislation of the Republic of Latvia, and they will be used to provide services offered by SIA "Klikshop". SIA "Klikshop" is committed to ensuring confidentiality and protection of the Customer’s personal data and undertakes not to disclose or transfer personal information provided by the Customer to third parties. The Seller is not responsible for the accuracy, correctness and reliability of the information provided by the Customer in the registration form.
7. DISPUTE RESOLUTION AND RESPONSIBILITY OF THE PARTIES.
All disputes and disagreements arising when placing an order for goods are resolved by the Parties through negotiations. If the parties cannot reach an agreement on controversial issues, they invite a certified mediator to resolve the dispute. This does not deprive the parties of the right to refer the dispute to the court of the Republic of Latvia.
8. FINAL TERMS
Issues not regulated by this Agreement are resolved by the Parties in accordance with applicable legal regulations. In all other respects that are not provided for by the provisions of this Agreement, the Parties are guided by the current legislation of the Republic of Latvia.